CX Your Way

We currently offer a 14 day free trial of IntouchCheck^TM, our mobile forms software. You can sign-up for free right now to test it out and see first hand the positive impacts that implementing automated checklists and inspections can have on your business.

If you would like to learn more about the full LiaCX® platform, the best place to start is a no obligation, personal demo. Book yours here.

(Pssst, before you go….more options will be available soon for you to test out our tools...so check back again soon.)

You can, but we doubt you’ll want to! Once you’re consistently gaining data and driving your own business and customer intelligence, the sky's the limit with what you can do. You’re going to love how easy we make it to automate workflows that drive your success, keep your fingers on the pulse of your day-to-day, customer perceptions, ROI and long term possibilities. It will be hard for you to imagine running your business without that level of insight into your customers and teams. But, we understand sometimes you just need a little flexibility and we’re happy to offer it to you should you need it.

Absolutely! You’ll notice as you use the platform, we offer you opportunities to see additional ways you can collect, and interpret critical data that can drive high-impact actions to your business, we even show you how to automate those actions for swift adoption and the beeline to success. 

You can learn more about our other products here or take them for a trial run.

We fully support you in a 360˚ view to your customer insights. From importing any of your external data to connecting you through open API’s to any of your other platforms, we can help.

Our roots in mystery shopping go back over 40 years. We are the North American leader in providing overt and covert mystery shopping programs and audit campaigns. Some of the most notable brands have been partnered with us for decades, gaining valuable insights on their brands, competitors, front line efforts and more. To learn more about how we can help you excel in designing the most efficient and valuable programming, check out our mystery shopping services. But, we want you to know, we’re much more than that.

While mystery shopping is a key opportunity to listen to the key stakeholders of your organization (customers, staff and operations) we also offer additional tools to help you listen in surround sound. Survey allows you to measure NPS, CSAT, CES and connect with your customer base on additional areas of importance to you. Tracking your social engagements through reputation management and benchmarking are key.

We don’t only help you listen, we also help you interpret your data and act upon it too. Hence our platform, LiaCX® - Listen, Interpret and Act.

Click here to learn more about how all our products work in symphony to help you drive experiences that matter, grow your brand and create more ROI.

In the words of the Detroit Emeralds, “you want it, you got it”. We offer a range of support levels and ways to connect with us and we’ve got the packages to prove it. We can be as hands on, or off as you want.

At Intouch, we believe CX mastery should be easy, and pride ourselves on building intuitive, easy-to-use features to power our platform. If you wish to self-onboard you’ll be pleased with the tools we provide you in case you get stuck along the way; like our help desk articles, in-product support, online chat and dedicated Customer Success team available to take your calls.

We’ve even created template libraries so you can get straight to the best practices around soliciting the most pertinent feedback at the right frequency. Our platform is so smart, it offers you a health check as you build surveys and checklists to help keep you on the right path.

But, we also know, you’re busy. Many of our partners are owner operators, dedicated to the front line and other areas of the business. With this in mind, we offer blocks of support hours all the way through to fully curated design and implementation.