Intelligent automation
Unite teams with advanced rules and workflows that do more than just automate tasks - but trigger action.
AUTOMATIONS
Boost productivity, drive action and streamline processes
The advanced automation features in the Intouch Insight platform help you create simple solutions for complex scenarios.
Don't let your customers go unheard
Address critical issues straight away by automatically triggering actions and addressing client concerns immediately. Consolidate your customer resolution activities with Intouch Insight's automated case management to notify your teams when an issue arises at their location.
Get the right data in the hands of the right people
Keep all location managers informed with our automation hub. Our complex hierarchies and role structures ensure that employees are receiving reports for their location in a timely manner using automated workflows and triggers.
Proactively identify areas for deeper investigation
Ensure nothing gets swept under the rug. Define events and assign corrective action when locations aren’t performing up to business standards or below their average. Use automation to create and assign cases when anomalies arise in real-time.
