Keep teams focused
Bring heightened attention on Key Performance Indicators with tailored campaigns linked to key drivers of success.
ACTION CAMPAIGNS
Improve business performance with meaningful action.
Guide frontline teams to deliver amazing experiences and scale success with Intouch’s Action Campaign capabilities. Link targeted actions to a specific Key Performance Indicator to help bring focus onto what matters the most.
Big impact with focused action
Our automated key driver analysis tool will tell you which parts of your customer experience or operational programs are having the biggest impact on targeted Key Performance Indicators.
With Action Campaigns, you can bring focus on the key drivers with deliberate campaigns to ensure that your team is delivering amazing experiences while replicating and scaling success.
Strategic roll-out of new initiatives
Whether you are soft-launching a new operational initiative, testing out a limited time offer, or introducing a new product, Action Campaigns can help you measure impacts by comparing the performance of locations in your test group to other locations across the organization.
After the action campaign is complete, you will be provided with a list of recommendations indicating your campaigns success as well as areas for improvements, aimed to help fine-tune the plan before launching it across the entire organization.
