Case Studies

Mobile Forms Software Case Study: Concept Hotels

Customer Experience Case Study: Driving Survey Response Rates

Customer Experience Case Study: Improving NPS and Average Transaction Value

Customer Experience Case Study: Driving Company-Wide Action on CX Data

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Intouch Insight is a CX solutions company, specializing in helping multi-location businesses achieve operational excellence so they can exceed customer expectations, strengthen brand reputation and improve financial performance.

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Mystery Shopping
Operational Audits
Compliance Audits
CX Platform
Inspection Software
Survey Tool

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Petro-Convenience
Grocery
Retail
Hospitality

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