Intouch Insight Ltd. Announces Q3 2017 Financial Results with 15% Growth

OTTAWA, Canada November 27, 2017 - Intouch Insight Ltd. (“In-Touch”) (TSXV: INX) today announced its operating and financial results for the quarter ended September 30, 2017.

Revenue for the third quarter was $3,669,461, which was 15% higher than revenue of $3,187,766 in the same quarter 2016. Recurring software revenue increased 4% during the third quarter at $618,217 compared to $592,915 in third quarter 2016. Recurring services revenue increased 17% over the same time period from $2,533,519 to $2,960,759. One-time set-up and technical services revenue made up 3% of total services revenue and was up 48% to $90,485.

Earnings from operating activities increased for Q3 2017 to $50,807 an increase of $69,805 compared to a loss of $18,998 in Q3 2016. Net earnings before income taxes for the third quarter was $33,383 compared to a net loss before income taxes of $34,101 in the same quarter 2016. Gross Margin increased to 54% in the third quarter compared to 50% for the same quarter in 2016. The increase in gross margin is attributed to operational improvements & revenue increases.

Company-defined adjusted EBITDA increased 55% to approximately $268,000 for the third quarter, compared to an EBITDA of approximately $173,000 for the same quarter in 2016.

“Management is very pleased with the revenue, earnings and EBITDA obtained in Q3. Spending started to ramp up in Q3 as the company began to accelerate its strategy towards developing recurring software revenue streams. Q3 Revenue was strong and kept pace with the increased spending levels allowing the company to both have strong growth and significant improvements in the operating margin. These financial results are a strong signal regarding the technological improvements that have been made against the company’s core product lines including the ongoing transition of its client base to its new technologies,” said Cameron Watt, President & Chief Executive Officer.

“We will continue our investments in recurring revenue products as well our accelerated sales and marketing plans to enter the Customer Experience Management (“CEM”) software market in 2018. The CEM Market is large, it is growing, and Intouch already has products which become inputs to a CEM solution. Initially we will be targeting our current industries and customer base which is an estimated $700 million greenfield market. We are very optimistic about the future direction of the company and look forward to accelerating our software vision,” said Watt.

Certain statements included in this news release contain forward looking statements, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management warns the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

For more information please contact:

George Pretli
Chief Financial Officer
gpretli@intouchinsight.com
613-270-7916