3 min read
Prepare Your Stores for Boxing Day and the Holiday Season
Edging on one of the biggest shopping seasons of the year, consumers will not be shying away from pulling out their wallets in-store. In fact, almost...
Tips & Tricks (5)
3 min read
How to Use your Mobile Forms Software to its Fullest Potential
If you're using mobile forms at your business to complete regular checklists, see insights and action problems, you're probably finding it pretty...
3 min read
Are You Getting the Most out of Your Mobile Forms Software?
If you're using mobile forms at your business, you should quickly start to see improvements in time and cost savings across your organization. If...
Why Mobile Forms Trump Paper [Infographic]
Some of the costs associated with paper data collection and filing processes are hidden from your business. If you're considering investing in...
2 min read
Why You Should Revisit Your Mystery Shopping Program
When running a mystery shopping program at your business, sometimes it can feel like all it requires is simply putting a program in place, and then...
3 min read
CX Leaders: 5 Tips for Becoming a Customer-Centric Organization
It’s no secret that people are resistant to change - and when it comes to organizational change, their resistance might be even stronger. This is one...
2 min read
How To Create The Most Effective Survey Questions
When creating customer satisfaction surveys, it’s necessary to come up with survey questions that provide your business with accurate, actionable...
2 min read
Three Ways to Improve Workplace Safety
Sometimes, businesses get caught up in how quickly they can get a job done or how much they're able to bill for a certain project - forgetting the...
2 min read
CSAT Survey Best Practices
What do customers think about your brand? Are they satisfied with your customer service? Do they think there are areas where you could improve?...