2 min read
Emerging Experiences: Where Tech Meets Taste
From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...
Restaurant (4)
1 min read
How Restaurant Checklists Improve Daily Performance
Running a restaurant can be chaotic. With a long list of tasks to complete before the next rush, ensuring staff members get to everything and nothing...
2 min read
Intouch Insight's 2022 Drive-Thru Study
The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
3 min read
Fall 2022 Mobile Ordering Trends
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...
3 min read
Consumer Habits: Aligning Restaurants with the ‘New Normal’
As the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food....
3 min read
Consumer Habits: A Retrospective for Restauranteurs
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our desire for delicious culinary experiences, but the...
2 min read
How Surveys Help Restaurants Perfect the Customer Experience
As restaurants digitally accelerate and adapt to new service models, customers are grappling with how to consume and who to trust. Disruptions to...
3 min read
Changes in Consumer Habits | A Look at the Restaurant Industry
At the start of June, we released the first survey report in our series on Changes in Consumer Habits. This report focused specifically on the Future...
5 min read
Six Tech Essentials to Streamline Your Restaurant’s Operations
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
5 min read
Strategies for Improving Restaurant Efficiency and Guest Loyalty
It’s no secret that the restaurant business is incredibly competitive. Your customers have countless choices, so it can be challenging to create a...