3 min read
Strategies for Customer Experience: Measurement 101
A customer experience management (CEM) program without a measurement strategy is like having a sports car without any gasoline. Data is the fuel that...
Inspection Software (2)
1 min read
We Build the Future While You Focus on the Now
At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools...
3 min read
Paper Beats Rock; Mobile Forms Software Beats Paper
As society experiences this time of uncertainty and trepidation, providing customers with a reliable, consistent experience has an even greater...
1 min read
Mobile Apps: How Top QSR and Convenience Store Brands Measure Up
Technology has redefined the way businesses deliver customer service. From self-serve kiosks to mobile apps, technology has provided customers with...
3 min read
How to Improve Restaurant Inspections with Mobile Forms
The importance of health and safety ratings at any given restaurant not only translates into a business’ ability to keep existing customers loyal,...
How Mobile Checklists Improve Retail Execution
Checklists are one of the most effective ways for businesses to ensure their teams complete all the steps in a process correctly, and that no steps...
2 min read
3 Ways Mobile Forms Ensure Safe Food Handling in Restaurants
In recent years, there has been a trend towards clean eating and an increase in food allergies and intolerance's in households across North America....
3 min read
Four Ways to Improve Your Hotel Operations
In a fast-paced industry like hospitality, success is dependent on timely execution. But, managing the constant in-and-out of guests, long lists of...
2 min read
3 Ways Restaurants Can Handle a Minimum Wage Increase
One of the most significant, yet essential costs restaurant managers face are labor costs. Luckily, with efficient processes and well-trained staff...
1 min read
How Mobile Checklists Improve Retail Execution [Infographic]
In a retail environment, employees frequently have recurring tasks that need to be completed on a regular basis. Without a tool in place we risk...