3 min read
Make the Most of Routine Inspections
Consistency plays a crucial role in building and strengthening a brand's reputation. Providing the same level of quality and service across all...
3 min read
Consistency plays a crucial role in building and strengthening a brand's reputation. Providing the same level of quality and service across all...
3 min read
All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even...
1 min read
Running a restaurant can be chaotic. With a long list of tasks to complete before the next rush, ensuring staff members get to everything and nothing...
3 min read
How can you do more with less? This classic question is a real concern for hotel operators in 2023. Guest expectations continue to evolve while...
2 min read
Looking to make 2023 your best year yet? One of the biggest opportunities we’re seeing carry over into 2023 is channel blurring. This refers to when...
3 min read
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...
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Out of the frying pan and into the fire! Now that government mandated shutdowns are behind us and businesses are allowed to keep their doors open,...
2 min read
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
3 min read
A customer experience management (CEM) program without a measurement strategy is like having a sports car without any gasoline. Data is the fuel that...
1 min read
At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools...