5 min read
Mystery Shopping in Market Research
Customer preferences have certainly evolved over the last decade. From technological advancements to economic shifts, many factors influence what...
Data & Reports (2)
2 min read
Retail Purchasing Habits and Dollar Store Trends
As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking:
1 min read
New Consumer Insights for November
Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:
2 min read
Consumer Insights and the Annual Drive-Thru Study
At the beginning of October, we released the 23rd Annual Drive-Thru Study — the premier benchmark report for operators across North America. This...
2 min read
Alternative Sub Vendors and Holiday Purchasing Trends
With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...
3 min read
New 2023 Benchmark Data for Drive-Thru Operators
For over two decades, the Annual Drive-Thru Study has provided restaurant operators with benchmark data to track trends and compare their performance...
2 min read
Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus
It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...
4 min read
Have McDonald's or Taco Bell Found the Future of Drive-Thru?
A recent survey of 1,894 everyday consumers across North America revealed that 74% of customers feel technology has made dining at restaurants more...
2 min read
Consumer Data on Grocery Shopping and Self Serve Kiosks vs. Cashiers
Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
2 min read
Are Kum & Go and Del Taco Doing Loyalty Programs Right?
Loyalty programs can take many forms. From a punch-card style program where customers eventually get an item after a certain number of purchases to...