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CX

strategies for improving restaurant efficiency

5 min read

Five Strategies for Improving Restaurant Efficiency

From reducing costs to improving customer retention, efficient restaurant operations can significantly impact profitability.

user leaving a review on a website

3 min read

4 Essential Tips to Strengthen Your Brand's Online Reputation

In today’s digital age, a brand’s reputation often begins with what customers say online. With so many options at their fingertips, consumers rely...

Retail guide: getting your store ready for the holiday shopping season

4 min read

Retail Guide: Getting Your Store Ready for the Holiday Shopping Season

With back-to-school shopping wrapped up, retailers are now gearing up for the most important time of the year: the holiday season.

Must-have CX software features

5 min read

7 Must-Have CX Software Features You Can't Ignore

Whether you are managing a restaurant chain, a retail brand, or any multi-location business, having the right Customer Experience (CX) software can...

Customer retention matters

8 min read

Customer Retention Matters: 5 Strategies for Long-Term Success

When it comes to keeping customers happy and coming back, brands such as Amazon, Sephora, and Chick-fil-A are excellent examples of how great...

QSR guest experiences

5 min read

QSR Guest Experiences: Insight Into Tech’s Impact [Latest Data]

When it comes to quick-serve restaurants (QSR), one thing is clear: customers crave speed, convenience, and good food. But with an overwhelming...