Coffee Customers are Thirsty for More
Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...
![Restaurant Mystery Shopping [Infographic]](https://www.intouchinsight.com/hubfs/infographic-restaurant-mystery-shopping.png)
When you own or operate a restaurant with multiple locations, it's impossible to be on the floor at all times, so it's essential to see exactly how employees are representing your brand on a regular basis. Mystery shopping your locations ensures consistency of your brand standards from the drive-thru to the dining room table.
Rest easy knowing that your standards are being adhered to by every employee at every location.
Read the infographic below to see how important restaurant mystery shopping can be to keep your locations consistent and your customers happy.
Source: Restaurant Engine.
4 Ways Restaurant Mystery Shopping Improves Customer Experience
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How to Improve QSR Guest Experience with Data From the Field
With the restaurant industry facing many challenges, the big question remains: How can QSR brands improve guest experiences?