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Monthly Newsletter!

CX-Resources

2 min read

CX Tech Top-ups: Resource Roundup!

This year at Intouch Insight, we have focused on getting our customers the resources they need to succeed. To support this initiative, we have created a wide variety of assets to help guide our customers into reaching customer experience excellence.

1 min read

New Consumer Insights for November

Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:

2 min read

Coffee Customers are Thirsty for More

Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...

2 min read

Consumer Insights and the Annual Drive-Thru Study

At the beginning of October, we released the 23rd Annual Drive-Thru Study — the premier benchmark report for operators across North America. This...

1 min read

CX Tech Top-ups: New Checklist Templates!

At Intouch Insight, we are always looking for new ways to save our customers time. This month, we have added three new checklist templates to the...

2 min read

Alternative Sub Vendors and Holiday Purchasing Trends

With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...

2 min read

Subway Reigns, but Competitors are Stepping Up

Whether you’re hankering for a hoagie, grinder, or hero, subs are popular among sandwich lovers everywhere. And, in Intouch Insight’s recent Flash...

3 min read

New 2023 Benchmark Data for Drive-Thru Operators

For over two decades, the Annual Drive-Thru Study has provided restaurant operators with benchmark data to track trends and compare their performance...

1 min read

CX Tech Top-ups: Do more with your Data!

This month at Intouch Insight we have introduced several new updates to our CX platform. These changes will help you get the most out of your data so...

2 min read

Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus

It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...