7 min read
Ask any customer experience (CX) professional, and they’ll tell you that exceptional customer experiences drive increased revenue. The reason why? Happy customers are loyal customers who bring both repeat and new business by word of mouth. According...
3 min read
With the restaurant industry facing many challenges, the big question remains: How can QSR brands improve guest experiences?
7 min read
In the dynamic, competitive restaurant industry, every customer interaction counts. Whether through efficient drive-thru lanes, user-friendly...
3 min read
When getting a quick cup of coffee or a breakfast sandwich on the go, the drive-thru has become an essential feature for many Americans. In fact,...
1 min read
We're excited to announce a significant enhancement to our reporting capabilities based on valuable customer feedback. Over the past few months, our...
1 min read
At Intouch Insight, we’re constantly working on releasing new features to help you reach the top of your game. We are starting the new year with an...
4 min read
It’s the holiday season and with the new year coming up, we wanted to reflect on the year we had. Across the past 12 months, we have released several...
2 min read
As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking:
2 min read
This year at Intouch Insight, we have focused on getting our customers the resources they need to succeed. To support this initiative, we have...
1 min read
Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:
