2 min read
One of the most significant, yet essential costs restaurant managers face are labor costs. Luckily, with efficient processes and well-trained staff these costs can be kept under control. With the recent 31.6% hike in Ontario minimum wage,...
2 min read
Thank you for all of the views, clicks, shares and likes in 2017! We have lots of exciting new content in store for you in 2018 - but before we get...
1 min read
In a retail environment, employees frequently have recurring tasks that need to be completed on a regular basis. Without a tool in place we risk...
3 min read
Edging on one of the biggest shopping seasons of the year, consumers will not be shying away from pulling out their wallets in-store. In fact, almost...
2 min read
During World War II, when the new B-17 bomber was introduced, one of the star aviators crashed the aircraft during its demonstration flight. The U.S....
1 min read
When it comes to the value of your mystery shopping program, your results are meaningless if the behaviours you're measuring aren't aligned with your...
2 min read
Have you ever been in a situation where you ask a question only to receive an answer that isn’t what you were looking for? Maybe you didn’t ask the...
In petro-convenience stores, you no longer just have gas pumps to worry about. The industry is always growing and shifting - with everything from...
3 min read
If you're using mobile forms at your business to complete regular checklists, see insights and action problems, you're probably finding it pretty...
The retail landscape is constantly shifting, and now more than ever it's essential that retailers provide their customers with a wonderful customer...
