3 min read
And just like that, another CX NYC conference has come and gone. Forrester’s 2019 event definitely didn’t disappoint. The conference was filled with compelling sessions about the current and future state of customer experience (CX) and advice for...
1 min read
We recently hosted a customer experience webinar with special guest, Kerry Bodine. Kerry is the co-author of Outside In: The Power of Putting...
4 min read
Guest Post by Colin Shaw, Beyond Philosophy
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Guest Post by Jeannie Walters, CCXP Customer journey mapping can be a powerful tool to truly understand your customers, innovate around new ways to...
2 min read
In less than one week Intouch Insight will be on it’s way to New Orleans for the CXPA Insight Exchange, an annual conference dedicated to all things...
2 min read
This spring release includes exciting new features that will bring more user empowerment to your organization. Read below to learn more about our...
5 min read
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
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Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions When you’re working at a trade show, meeting hundreds of people a day...
