3 min read
Last month we shared a guest post by customer experience strategist, Jim Bass. In the first part of this two-part blog series, Jim emphasized why acting on customer feedback is so critical to cultivating brand loyalty.
4 min read
Guest Post by Annette Franz, CCXP
4 min read
Guest post by Jim Bass, Designing the Difference
4 min read
We recently hosted a webinar with CX strategist and author, Adam Toporek. The webinar covered the link between employee engagement and customer...
2 min read
We are always perfecting Intouch products based on your feedback, and now it's easier than ever to stay on top of your operations. Read below to...
3 min read
And just like that, another CX NYC conference has come and gone. Forrester’s 2019 event definitely didn’t disappoint. The conference was filled with...
1 min read
We recently hosted a customer experience webinar with special guest, Kerry Bodine. Kerry is the co-author of Outside In: The Power of Putting...
4 min read
Guest Post by Colin Shaw, Beyond Philosophy
