3 min read
Great customer experiences lead to lifetime loyalty. A positive experience will keep customers coming back for more, whereas a negative one can lose them for good. Understanding how your brand is perceived has never been more critical.
3 min read
Constant improvement is the name of the game! At Intouch Insight, we want to provide you with great products that drive efficiency for your...
2 min read
If you’ve read our spring 2021 Changes in Consumer Habits report you’ll have seen that surveys are the #1 method used by businesses to solicit...
4 min read
At Intouch Insight, we’re constantly working on new features to make our products even better. And this month has been no exception. We’ve rolled out...
3 min read
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our desire for delicious culinary experiences, but the...
3 min read
Consumer priorities and purchasing habits are expected to change over time, but last year we saw projected trends accelerate exponentially as well as...
3 min read
This month, Intouch Insight is thrilled to announce the release of the latest and greatest IntouchSurvey™ self-serve model and redesigned...
2 min read
Throughout 2020 we’ve experienced a drastic rise in interactions and experiences going virtual. We saw an increase in online shopping as well as many...
1 min read
At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools...
2 min read
The CX world has been turned on its head. Even before the global pandemic changed customer journeys forever, many organizations experienced the rapid...
