3 min read
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our desire for delicious culinary experiences, but the tumultuousness of the past year has still had a profound effect on consumers and restaurants alike....
3 min read
Consumer priorities and purchasing habits are expected to change over time, but last year we saw projected trends accelerate exponentially as well as...
3 min read
This month, Intouch Insight is thrilled to announce the release of the latest and greatest IntouchSurvey™ self-serve model and redesigned...
2 min read
Throughout 2020 we’ve experienced a drastic rise in interactions and experiences going virtual. We saw an increase in online shopping as well as many...
1 min read
At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools...
2 min read
The CX world has been turned on its head. Even before the global pandemic changed customer journeys forever, many organizations experienced the rapid...
4 min read
Without a doubt, 2020 has been the most tumultuous year in recent history. The global pandemic accelerated many trends that experts assumed would...
2 min read
With the closure and reopening of stores amid the pandemic, not to mention the implementation of new rules and regulations, it’s been hard for...
2 min read
As restaurants digitally accelerate and adapt to new service models, customers are grappling with how to consume and who to trust. Disruptions to...
3 min read
As society experiences this time of uncertainty and trepidation, providing customers with a reliable, consistent experience has an even greater...
