2 min read
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your business. But too many businesses are still executing their inspection process using now archaic paper...
3 min read
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
2 min read
As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it...
3 min read
A customer experience management (CEM) program without a measurement strategy is like having a sports car without any gasoline. Data is the fuel that...
3 min read
At Intouch Insight, we’re constantly working on rolling out new features that will help you reach the top of your game. We have introduced several...
3 min read
Great customer experiences lead to lifetime loyalty. A positive experience will keep customers coming back for more, whereas a negative one can lose...
3 min read
Constant improvement is the name of the game! At Intouch Insight, we want to provide you with great products that drive efficiency for your...
2 min read
If you’ve read our spring 2021 Changes in Consumer Habits report you’ll have seen that surveys are the #1 method used by businesses to solicit...
4 min read
At Intouch Insight, we’re constantly working on new features to make our products even better. And this month has been no exception. We’ve rolled out...
3 min read
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our desire for delicious culinary experiences, but the...
