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CX Tech Top-ups for September- Three feature updates!
A new month means new product updates from Intouch Insight. We have introduced several new features across our platforms and can’t wait for you to try them out.
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3 Reasons You Should Be Using Mobile Inspection Software
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
3 min read
Consumer Behavior & COVID Adjustments in Convenience Stores
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
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CX Tech Top-ups: Three feature updates!
As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it...
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Strategies for Customer Experience: Measurement 101
A customer experience management (CEM) program without a measurement strategy is like having a sports car without any gasoline. Data is the fuel that...
3 min read
CX Tech Top-Ups: Save Time Like a Pro with These 5 Feature Updates
At Intouch Insight, we’re constantly working on rolling out new features that will help you reach the top of your game. We have introduced several...
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Mystery Shopping and Operational Audits: A Two-pronged Approach To CEM
Great customer experiences lead to lifetime loyalty. A positive experience will keep customers coming back for more, whereas a negative one can lose...
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Level Up Your CX Game with Feature Enhancements for June
Constant improvement is the name of the game! At Intouch Insight, we want to provide you with great products that drive efficiency for your...
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Reel Them In: Top 4 Considerations to Drive More Survey Responses
If you’ve read our spring 2021 Changes in Consumer Habits report you’ll have seen that surveys are the #1 method used by businesses to solicit...
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It’s a New Dawn! It’s a New Day! It’s Product Updates for May!
At Intouch Insight, we’re constantly working on new features to make our products even better. And this month has been no exception. We’ve rolled out...