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How Petro-convenience stores can prepare for 2022?

3 min read

Consumer Habits: How Petro-Convenience Stores Can Prepare for 2022

Since the early days of the COVID-19 pandemic petro and convenience stores have demonstrated just how nimble they can be by rolling out new operational initiatives and last mile services. While lockdowns and travel restrictions meant we didn’t have...

What the 'New Normal' means for restaurants and food service?

3 min read

Consumer Habits: Aligning Restaurants with the ‘New Normal’

As the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food....

Equipped Intouch Platform with several new feature updates

2 min read

CX Tech Top-ups for October- New feature updates!

October is here and so are new product features. We have equipped Intouch Platform with several new feature updates that will help you collect,...

What the 'New Normal' means for retailers?

3 min read

Consumer Habits: What Retailers Need to Know for the Holidays

Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your...

Cool features enhancement to our suite of CX softwares

2 min read

CX Tech Top-ups for September- Three feature updates!

A new month means new product updates from Intouch Insight. We have introduced several new features across our platforms and can’t wait for you to...

3 ways mobile inspection software can improve your inspections

2 min read

3 Reasons You Should Be Using Mobile Inspection Software

Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...

Key finding in 2021 on consumer behavior & COVID adjustments in convenience stores

3 min read

Consumer Behavior & COVID Adjustments in Convenience Stores

After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...

Take your CX improvements to the next level with new integrations and enhancements.

2 min read

CX Tech Top-ups: Three feature updates!

As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it...

Strategies for Customer Experience Management

3 min read

Strategies for Customer Experience: Measurement 101

A customer experience management (CEM) program without a measurement strategy is like having a sports car without any gasoline. Data is the fuel that...

New CX Technology updates to Intouch Platform,  IntouchSurvey™, and IntouchCheck™

3 min read

CX Tech Top-Ups: Save Time Like a Pro with These 5 Feature Updates

At Intouch Insight, we’re constantly working on rolling out new features that will help you reach the top of your game. We have introduced several...