5 min read
It's a great time to be in the convenience industry. The changes in consumer habits that we’ve tracked over the past two years show people are making more local purchases, shifting the times they visit stores to avoid crowds, and wanting to complete...
3 min read
When someone starts a sentence with “If money was no object,” you know what follows will be a grandiose and idealistic proposition. But the cost...
2 min read
Mystery shopping is a commonly used tool to help brands ensure that their employees are delivering on brand standards and adhering to operating...
2 min read
At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. This month we have added...
2 min read
With the start of the new year, we have rolled out several new features across our products that will help you to collect and analyze data.
2 min read
The practice of mystery shopping can trace its roots back to research methods in the 1940’s designed to assess operational and behavioral...
1 min read
The new year brings new opportunities. Despite all the curveballs 2021 threw at us and our partners, we’ve continued to have a discernible impact...
3 min read
Happy holidays and happy new feature releases! This month we have added several new features and product enhancements to the Intouch Platform and...
3 min read
Out of the frying pan and into the fire! Now that government mandated shutdowns are behind us and businesses are allowed to keep their doors open,...
6 min read
Mystery shopping works. But, to reap the rewards, you need the right program, the right questions, and the right partner.
