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Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

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Monthly Newsletter!

List of Do’s and Don’ts to design a high-impact virtual mystery shopping program

2 min read

Virtual Mystery Shopping Do’s and Don’ts

Keeping experiences consistent, both in-person and online has never been more important. Over the past year, we’ve seen a significant acceleration in the adoption of e-commerce and other methods for interacting virtually with businesses.

2 min read

CX Tech Top-ups: Made to make analyzing data as simple as possible!

A new month means new product features at Intouch Insight. We have added several new updates to the Intouch Platform and IntouchCheck™ that will help...

Decode the mystery shopping process in 5 steps

2 min read

The Mystery Shopping Process in 5 Steps

With any good meal, the ingredients and the steps that go into preparing it are integral to the final product. And mystery shopping programs aren’t...

1 min read

CX Tech Top-ups- New Features for the Summer!

Our team has been working hard to release new enhancements designed to make your life easier. This month, our featured releases are all about making...

See what the right mystery shopping provider brings to the table

3 min read

3 Reasons To Use A Professional Mystery Shopping Provider

When properly executed, mystery shopping programs enable businesses to objectively measure the execution of their brand promises and customer...

Try Our Brand New Hierarchy Comparison Dashboard

2 min read

CX Tech Top-ups: Try Our Brand New Hierarchy Comparison Dashboard

At Intouch Insight, we’re constantly working on new features that will help you reach the top of your game. This month we have introduced new...

3 min read

3 Powerful Ways to Visualize Your Data

Analysis paralysis can be a real problem. The more data you’ve collected the better informed your business decisions will be. But distilling raw...

Features that can help you analyze customer experience data as simple as possible

2 min read

CX Tech Top-ups: Try our new custom records list builder!

Here at Intouch Insight, we are continuously releasing new features and product enhancements. This month we introduced new features to the Intouch...

Five Consumer Trends Impacting Restautants in 2022

3 min read

Spring 2022 Consumer Trends for Restaurants

Data driven decisions yield results. It’s why our suite of software and services are built around driving actionable insights from customer and...

Features aimed to help you make analyzing data as seamless as possible

1 min read

CX Tech Top-ups: Making analyzing data as simple as possible

Here at Intouch Insight we are committed to creating the best software features to help our customers reach business intelligence excellence. This...