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If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to suffer from opportunity overload when deciding how to improve your customer experience programs. When...
2 min read
Rising inflation and concerns about economic instability have both brands and consumers concerned. But, after years of pandemic-related restrictions...
2 min read
Happy Halloween and happy new features! This month we are happy to announce that we have launched several new features across the Intouch Insight...
2 min read
The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
2 min read
As anyone who has recently filled up their gas tank or purchased groceries will tell you, the cost of living just keeps going up. Consumer reactions...
1 min read
Here at Intouch Insight we are always looking to launch new features that will help you to achieve customer experience excellence. This month we have...
3 min read
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...
3 min read
As the summer comes to a close and brands look ahead to 2023, Cameron Watt, President & CEO of Intouch Insight, addressed attendees of the Outlook...
3 min read
With compounding external factors such as supply chain issues, labor shortages, and rising inflation impacting the daily operations of convenience...
2 min read
When managing a multi-location business, it’s important that employees at every touchpoint understand the laws and regulations that apply to their...
