2 min read
As 2024 comes to a close, it’s clear that this year brought significant changes to the restaurant and convenience store industries. From innovative technology to strategic shifts, brands have been redefining how they connect with their customers....
5 min read
From reducing costs to improving customer retention, efficient restaurant operations can significantly impact profitability.
1 min read
At Intouch, we’re always looking for ways to make our platform work better for you. This month, we’re introducing a new feature to...
3 min read
In today’s digital age, a brand’s reputation often begins with what customers say online. With so many options at their fingertips, consumers rely...
3 min read
For brands looking to tap into the booming online food delivery market, the big question is: how do you extend your brand’s promise and deliver a...
1 min read
We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7...
3 min read
Curious to learn how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and...
3 min read
As the leading benchmark for drive-thru execution standards, this year’s Annual Drive-Thru Study examined a new and rapidly evolving area: the impact...
4 min read
You’ve crafted your survey—fine-tuned the questions, ensured they’ll gather the insights you need, and polished the design to make it visually...
4 min read
For 24 years, the Intouch Insight Annual Drive-Thru Study has been the go-to resource for insights into the drive-thru performance of leading...
