CX Tech Top-ups: Happy Holidays!
It’s the holiday season and with the new year coming up, we wanted to reflect on the year we had. Across the past 12 months, we have released several...
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At Intouch Insight we are constantly revamping our software to make it as powerful as possible. This month, we added new features to the Intouch Insight Platform and IntouchCheck™.
Intouch Insight Platform
IntouchCheck™
Customize Your Default Dashboard
We are excited to let you know that admin users now have the ability to customize the default dashboard that users see when logging into the Intouch Insight Platform.
To set a default dashboard, follow these 3 simple steps:
- Head into setting in the Intouch Insight Platform
- Click “View Options”
- Under “Set the Organization Default Dashboard”, select the dashboard you would like
If you choose not to set a dashboard, you will continue to see the “Overview dashboard when you log in.
View All In-Progress Checks
This month we have given check admin users greater insights into in-progress checks.
When the field operator has started a check, admin will now have visibility of the progress completion percentage and when the check was last updated. Admin users can also see how many checks have been started and never completed.
If you or your team have any new ideas or features that you would like to share, please send us an email at letschat@intouchinsight.com
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