2 min read
When running a mystery shopping program at your business, sometimes it can feel like all it requires is simply putting a program in place, and then watching the results flow in. While it’s true that implementing a program is a big first step, it...
2 min read
When creating customer satisfaction surveys, it’s necessary to come up with survey questions that provide your business with accurate, actionable...
1 min read
Mystery shopping requires a shopper to interact with a company under the guise of being a prospective customer. The shopper then observes the...
2 min read
What do customers think about your brand? Are they satisfied with your customer service? Do they think there are areas where you could improve?...
3 min read
Mystery shopping is a great way to measure your customer experience and learn how well your locations are following brand standards. A lot of thought...
3 min read
Many top brands attribute a large portion of their success to customer engagement because it plays a key role in the growth and sustainability of...
2 min read
Whether you’re looking at making a career out of mystery shopping, taking it up as a hobby, or just looking to increase your income, there are a few...
Mystery shopping can be a perfect way to earn some extra income, and try new activites - all in your free time! While it's pretty easy to sign up and...
3 min read
Are you a business owner or operator with dozens, or even thousands of locations looking for a deeper understanding of how your company is executing?...
