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Olivia McEwen

1 min read

CX Tech Top-Ups: Protect Your Image with Reputation Management

We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7 in 10 unhappy customers share their negative experiences, it’s more important than ever to take...

august new features blog survey on iphone

2 min read

CX Tech Top-ups: IntouchSurvey® Updates and New Templates!

At Intouch, we are committed to continuously improving our platform to meet the evolving needs of our clients. This month, we’re excited to introduce...

Product update blog with new enhancements in Intouch Intelligence

2 min read

CX Tech Top-ups: New Enhancements in Intouch Intelligence!

As we move through July, we're excited to announce three new features in Intouch Intelligence (IQ) that enhance usability and provide deeper...

june-new-features-blog

2 min read

CX Tech Top-ups: IntouchCheck® Updates and New Templates!

This June, we're excited to announce two new updates designed to enhance the IntouchCheck® user experience. These updates focus on improving the...

may new features blog main image

1 min read

Elevate Your Efficiency: Media Export Preview & Simplified Trigger Control

Happy May! At Intouch Insight, we're dedicated to improving our software so you can provide great customer experiences. This month, we're excited to...

april new features blog

2 min read

CX Tech Top-ups: Exciting IntouchCheck® Updates Revealed!

At Intouch Insight, we're dedicated to improving our software so our users can keep delivering top-notch customer experiences. This month, we're...

 introducing custom reporting periods for enhanced analytics

1 min read

Empowering Insights: Custom Reporting Periods for Enhanced Analytics

We're excited to announce a significant enhancement to our reporting capabilities based on valuable customer feedback. Over the past few months, our...