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Olivia McEwen

2024 in review

2 min read

2024 in Review: Big Trends, Key Insights, and Client Stories

As 2024 comes to a close, it’s clear that this year brought significant changes to the restaurant and convenience store industries. From innovative technology to strategic shifts, brands have been redefining how they connect with their customers....

exporting csv files using new intouch intelligence feature

1 min read

CX Tech Top-Ups: CSV Export for IntouchIntelligence

At Intouch, we’re always looking for ways to make our platform work better for you. This month, we’re introducing a new feature to...

1 min read

CX Tech Top-Ups: Protect Your Image with Reputation Management

We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7...

august new features blog survey on iphone

2 min read

CX Tech Top-ups: IntouchSurvey® Updates and New Templates!

At Intouch, we are committed to continuously improving our platform to meet the evolving needs of our clients. This month, we’re excited to introduce...

Product update blog with new enhancements in Intouch Intelligence

2 min read

CX Tech Top-ups: New Enhancements in Intouch Intelligence!

As we move through July, we're excited to announce three new features in Intouch Intelligence (IQ) that enhance usability and provide deeper...

june-new-features-blog

2 min read

CX Tech Top-ups: IntouchCheck® Updates and New Templates!

This June, we're excited to announce two new updates designed to enhance the IntouchCheck® user experience. These updates focus on improving the...

may new features blog main image

1 min read

Elevate Your Efficiency: Media Export Preview & Simplified Trigger Control

Happy May! At Intouch Insight, we're dedicated to improving our software so you can provide great customer experiences. This month, we're excited to...

april new features blog

2 min read

CX Tech Top-ups: Exciting IntouchCheck® Updates Revealed!

At Intouch Insight, we're dedicated to improving our software so our users can keep delivering top-notch customer experiences. This month, we're...

 introducing custom reporting periods for enhanced analytics

1 min read

Empowering Insights: Custom Reporting Periods for Enhanced Analytics

We're excited to announce a significant enhancement to our reporting capabilities based on valuable customer feedback. Over the past few months, our...