3 min read
On an average July 4th weekend, Americans across the country consume 150 million hot dogs, and purchase more than 68 million cases of beer. With all of the celebrations taking place, retail stores and restaurants experience larger crowds than usual...
3 min read
If you're using mobile forms at your business, you should quickly start to see improvements in time and cost savings across your organization. If...
3 min read
While voice of the customer (VoC) feedback is a key part of improving customer experience, it’s also important to collect feedback through other...
1 min read
Achieving great customer experience (CX) is becoming more and more challenging for multi-location businesses. Not only are these companies...
Some of the costs associated with paper data collection and filing processes are hidden from your business. If you're considering investing in...
3 min read
It’s no secret that people are resistant to change - and when it comes to organizational change, their resistance might be even stronger. This is one...
1 min read
If you're considering making the switch from paper data collection processes to mobile forms, you probably have some questions about how the process...
2 min read
Everyone can remember a time they’ve either hung up the phone or left a store unhappy after having a bad interaction with a sales associate. That...
2 min read
Any retail owner, operator, or manager has experienced first-hand the chaos that can come with a busy day on the floor. From ensuring merchandise and...
4 min read
Today, it’s impossible for brands to become industry leaders without listening and responding to the needs, wants, and expectations of their...
